Privacy Policy

1. Who We Are

Planet Sense Pty Ltd (ABN: [to be completed]), trading as NudgePro, is an Australian company based in Brisbane, Queensland. We operate the NudgePro procurement expediting platform at nudgepro.com.au.

Privacy contact: privacy@nudgepro.com.au

2. What Information We Collect

We collect the following categories of information when you use NudgePro:

• Account information: email address, full name, phone number
• Organisation information: company name, ABN, trading name, state, address
• Vendor information: vendor names, contact details, ABN
• Purchase order data: PO numbers, amounts, delivery dates, line items
• Usage data: actions taken within the platform, login times
• Communications data: email messages sent and received via the platform

3. How We Use Your Information

We use your information to:

• Provide the NudgePro procurement expediting service
• Send automated follow-up emails to your vendors on your behalf
• Verify Australian Business Numbers via the ABR API
• Sync purchase order data with your Xero account (where connected)
• Send you product updates and service notifications
• Comply with our legal obligations

4. Data Storage and Security

Your data is stored on servers located in Sydney, Australia, in compliance with the Australian Privacy Act 1988. We use industry-standard encryption (TLS in transit, AES-256 at rest) to protect your information.

5. Sharing Your Information

We share data with the following third-party services solely to operate NudgePro:

• Supabase (database and authentication) — Sydney, Australia
• Resend (email delivery) — United States
• Xero (accounting integration, where connected) — New Zealand
• Anthropic (AI message analysis) — United States
• Stripe (payment processing) — United States

We do not sell your personal information to third parties.

6. Vendor Data

When NudgePro sends follow-up emails to your vendors, the vendor's name and email address are processed. Vendors are notified in each email that it was sent via an automated system on behalf of your organisation.

7. Your Rights Under the Privacy Act 1988

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact privacy@nudgepro.com.au. We will respond within 30 days.

8. Cookies

NudgePro uses session cookies for authentication only. We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email. Continued use of NudgePro after changes constitutes acceptance of the updated policy.

10. Contact Us

Planet Sense Pty Ltd
privacy@nudgepro.com.au
Brisbane, Queensland, Australia