The Process

From PO to confirmed.

1

Connect & Import

Connect Xero in under 2 minutes. NudgePro imports your open purchase orders automatically every 30 minutes — no CSV uploads, no manual entry.

2

Automated Follow-ups

NudgePro sends escalating follow-ups on your behalf: a polite reminder after 2 days, an owner escalation at day 3, and an SMS alert to the responsible officer at day 4 (Pro+). All respecting Australian public holidays and business hours by state. The AI can also take over — learning from each vendor's history to decide the right timing and tone.

3

AI Reads Vendor Replies

When a supplier emails back, our AI reads the free-text reply and extracts intent — confirmed, delayed, partial fulfilment, ETA change, or opted out. PO status updates automatically. No manual logging.

4

Lead-Time Check-ins

Set custom rules to check in at the midpoint of lead time or a few days before expected delivery. Or hand this off to the AI, which learns from each vendor's track record to decide when to reach out proactively.

PO-0042 · Pacific Wholesalers
Steel Beams — 200 units · Due 14 May
Day 1Mon 9:02 am
PO created, tracking started
Delivered
Day 2Tue 9:00 am
Reminder sent to vendor
Delivered
Day 3Wed 9:00 am
Owner escalation sent
Delivered
Day 4Thu 9:00 am
SMS to site manager
⏳ Sending now...
🛡️

You're always in control

The AI can draft replies for your approval in the Agent Inbox — or send automatically if you give it permission. High-value orders can be set to always require a human decision. You choose how much autonomy the AI has.

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